Chai Sutta Bar®


Chai Sutta Bar India 

Culinary Head

Location- Indore, India


Job Description

We are looking for a Culinary Head who can lead menu innovation, build global SOPs, and ensure consistent taste and quality across 600+ outlets worldwide. This role requires a blend of creativity, operational excellence, and international exposure to elevate our café experience in India and abroad.

Responsibilities:

  • Menu Innovation (India + Global)

    • Develop unique dishes & star products for Indian and international markets.

    • Adapt Indian menu offerings to suit local tastes, cultural nuances, and food regulations abroad.

    • Create region-specific fusion menus (e.g., kulhad-inspired drinks for UK/Canada).

    • Stay updated on global QSR & café trends to drive continuous innovation.

    SOPs & Training

    • Design and implement global kitchen SOPs for consistency in taste, hygiene, and service.

    • Train and mentor culinary teams in India and abroad through in-person sessions & digital modules.

    • Build a video-based training library for franchise partners worldwide.

    • Groom new teams to ensure uniform standards and cultural adaptability.

    Quality, Costing & Vendor Management

    • Standardize recipes, portion sizes, and plating for global consistency.

    • Develop pricing and costing strategies adapted to international markets.

    • Identify, source, and negotiate with local & international suppliers.

    • Implement waste management and sustainability practices (eco-friendly packaging, kulhads, etc.).

    Franchise & Expansion Support

    • Support café launches in the UK, UAE, Canada, and other future markets.

    • Assist franchise partners with kitchen setup, staff onboarding, and quality audits.

    • Create detailed culinary playbooks & manuals for scalable replication.

    Customer & Marketing Alignment

    • Conduct customer tasting programs for new product validation.

    • Collaborate with the marketing team on menu launch campaigns & promotions.

    • Ensure all menu innovations are aligned with brand storytelling and positioning.

Requirements:

  • Education: Culinary Arts / Hotel Management / Food Technology.

  • Experience: 7–12 years in QSR or café chains with global exposure (e.g., Starbucks, Costa, Tim Hortons).

  • Skills:

    • Strong culinary R&D and innovation mindset.

    • Proven experience in international menu adaptation.

    • Expertise in SOPs, training, and franchise scalability.

    • Leadership and team grooming skills with excellent communication.

    • Flexibility and willingness to travel internationally frequently.